Ensure Security and Minimize Impact on Business
BlueArc offers Professional Services to ensure security while minimizing impacts to your business. Our professional services engineers will assess your IT architecture to maximize your productivity while reducing business disruptions. Executing on a time-tested methodology, our well-trained staff will use their expertise to ensure the data migration process is completed in a timely and efficient manner.Migration Services
The Data Migration Service for BlueArc Titan is designed for the migration of data from existing BlueArc systems, third-party NAS solutions, or file servers to a newly installed BlueArc NAS solution. As part of this service offering, BlueArc Professional Services will provide assessment, planning, data migration, and validation testing support to minimize impact on critical applications. Flexibility of its data migration tools enables BlueArc to accommodate a variety of customer requirements and optimize service delivery. This service supports both online and offline data migration and is available for NFS and CIFS environments.
Data Migration services accomplish the following business objectives:
- Long term asset migration and replacement strategies
- Merger, acquisition and consolidation strategies
- Transition between vendor and technologies
- Infrastructure moves or migration to new locations
- Remote relocation of data over LAN and WAN environments
Implementation Services
The Implementation Service for BlueArc Titan is designed for integration of the system into the customer’s Internet Protocol (IP) network and includes naming and security handling by providing connections to the appropriate servers, such as Lightweight Directory Access Protocol (LDAP), Network Information System (NIS), Domain Name Server (DNS), and Active Directory. The service builds a cluster failover configuration where appropriate for file sharing that is accessible by Linux, UNIX® and Microsoft® Windows® clients. As part of the service offering, BlueArc professional services will supply knowledge transfer so enterprise customers have the ability to consolidate a large number of NAS devices or file servers to simplify their IT infrastructure, reduce management complexity, and lower total cost of ownership.
Implementation services accomplish the following business objectives:
- Ideal for customers who want BlueArc to design and implement to Customer specified parameters.
- Integration of Customer’s naming services and security environment
- Provide connections to the appropriate Customer servers
- Build a cluster configuration for high availability
- File sharing that is accessible by UNIX® and/or Microsoft® Windows® clients
- Provide Knowledge Transfer to a limited number of Customer’s staff
- Testing and Validation Phase that includes sharing best practices
- Demonstrating BlueArc Titan features and functionality.
Implementation Process
Based on the progressing agreements between customer and BlueArc, an Implementation Proposal will be provided, which includes BlueArc contacts and detailed plans for every phase of the project:
- Installation: Services include placement of the BlueArc Storage System into the customer rack and basic system configuration.
- Integration: Services include configuration of the BlueArc Storage System for use in a Windows or UNIX environment. Configuration may include supported directory services such as Active Directory, NIS/LDAP, naming services, CIFS share and NFS export configuration, remote monitoring (call home) configuration, and testing to ensure these services function correctly.
- Design: Services include planning and development of data protection, data management, and performance strategies. This service includes, for example, white boarding and architectural sessions with the customer on best ways to incorporate the NAS system into the overall application, network, and storage infrastructure.
- Training: Services include a brief “walk-through” of management functionality and system documentation, a summary of default system user names and passwords, and best practices for basic NAS system administration. This service includes a general knowledge transfer for effective utilization of the system in its environment. BlueArc also provides more in-depth training as a separate offering at its San Jose, California, training facility.
