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Offerings

Service Level Agreement Policies

BlueArc’s Global Service offer uninterrupted service support through our automatic renewal policies. There is no lapse period when a service level agreement is in place. This is the most cost effective way to protect your system’s investment as this service will enable you to have continuous access to our 24 x 7 BlueArc’s service support professionals, technical updates, and features updates that is vital to your system’s productivity.

BlueArc have procedures that will provide customers notification of service plan expiration through our technical support team as well as your BlueArc Sales Account Managers. We assist with budgetary needs and requirements to ensure you have met your ROI target as well as project goals.