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Home > Support > Offerings

Offerings

Software Support

Software Support Plan

The BlueArc Software Support Plan can be purchased in conjunction with or separately from a BlueArc Hardware Service Plan. The Software Support Plan provides 24 x 7 x 365 telephone/email support, remote server management, diagnostics, and service via WebEx, continuation and extension of the standard 90-day software warranty, and managed software upgrades. The Software Support Plan is required in order to receive any updates after the 90-day software warranty period expires.

All BlueArc software licenses are for individual servers and are non-transferable.