• Offerings »
  • Hardware Service Plans »
  • Software Support Plans »
  • RMA Process »
  • Service Level
    Agreement Policies »
• Professional Services »
  • Data Migration Services »
  • Implementation Services »
  • Methodology »
• Technical Education »
  • Standard & Onsite Courses »
  • Registration & Cancellation »
  • Course Description »
• Technical Assistance Cntr »
  • TAC Portal »
  • TAC Process »
  • Case Management »
• Contact Support »

Professional Services

Implementation Services

The Implementation Service for BlueArc Titan is design for integration of the system into the customer’s Internet Protocol (IP) network and includes naming and security handling by providing connections to the appropriate servers, such as Lightweight Directory Access Protocol (LDAP), Network Information System (NIS), Domain Name Server (DNS), and Active Directory. The service builds a cluster failover configuration where appropriate for file sharing that is accessible by Linux, UNIX® and Microsoft® Windows® clients. As part of the service offering, BlueArc professional services will supply knowledge transfer so enterprise customers have the ability to consolidate a large number of NAS devices or file servers to simplify their IT infrastructure, reduce management complexity, and lower total cost of ownership.

Implementation services accomplish the following business objectives:

• Ideal for customer’s want BlueArc to design and implement to Customer specified parameters.
  
• Integration of Customer’s naming services and security environment
  
• Provide connections to the appropriate Customer servers
  
• Build a cluster configuration for high availability
  
• File sharing that is accessible by UNIX® and/or Microsoft® Windows® clients
  
• Provide Knowledge Transfer to a limited number of Customer’s staff
  
• Testing and Validation Phase that includes sharing best practices
  
• Demonstrating BlueArc Titan features and functionality.