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Technical Education

Titan System Administration:

Fundamentals of architecture and administration

The Titan core System Administration course provides a thorough education for effective operation of the BlueArc Titan server network storage system. Instruction covers the technology underlying the system, the Titan hardware and software architecture, the virtualization framework, and setup and maintenance of routine operations. The attendee uses the graphical user interface and CLI to perform tasks on our lab systems. This course is essential to setting up and operating the Titan server system when used on a routine and daily basis.

This course is intended for system administrators within end user customers, channel partners, and BlueArc strategic business partners.

Titan Installation and Configuration

Installation, configuration and maintenance authorization

The Titan Installation and Configuration course provides detailed instruction and practice for tasks involved in installation, connection, routine maintenance, removal, and replacement of field and customer replaceable components of the BlueArc Titan server system and storage devices. This course is key to setting up, maintaining, and repairing the Titan server system.

This course is intended primarily for BlueArc strategic and channel partners who will perform their own system installation and maintenance. It is required for approval to enable authorizing a partner to performance installation, configuration and maintenance in the field. End user customers are welcome to attend the class.

Titan Troubleshooting and Diagnostics

Support and service authorization

The Titan Troubleshooting and Diagnostics course provides detailed instruction and lab activities using simulations and procedures necessary to identify and remedy software and hardware issues. Attendees learn to isolate problems in system settings, on the public or private network, in the storage, or on the Titan server. This course is an excellent next-step to ensuring optimal system uptime and performance, and to resolving problems and performance issues with the Titan server system.

This course is intended for customers who will perform troubleshooting and diagnostic work on their own systems. This course is also designed for BlueArc strategic business partners and channel partner who required skills growth that allows them to provide L1 and L2 support directly to customers with an improved escalation process directly with BlueArc.

Titan Advanced Administration

Advanced design, stability, and performance

The Titan Advanced Administration course provides extended insights into the operational characteristics of the Titan system. Attendees learn advanced concepts, and apply them in the class to optimize the performance of the system for their particular applications. They will consider and implement alternative approaches to setting up storage for high-performance, load-balancing, high-availability, and failover conditions. Students will also practice advanced data protection methods.

This course is intended for customers who have had systems installed for a minimum of 6 months and want to optimize the use of their systems. The course is recommended for BlueArc business partners who will be implementing some of the more advanced features and software and want to improve their skills in the design and architecture of systems deployment.